Customer information
Delivery & returns.
Ordering arrangements
Orders are arranged directly with MDS after you enquire. Prices are confirmed before you commit.
Product availability
Products shown are proposed catalogue items. Availability is confirmed by MDS at the time of your enquiry.
Delivery
Delivery or collection options, costs and timescales are agreed with you when your order is confirmed.
Returns and cancellations
If you buy at a distance (for example by phone or message), UK consumer law generally gives you 14 days after receiving your goods to cancel, and a further 14 days to return them. Contact MDS first so return arrangements can be agreed. Some items, such as personalised garments, may be exempt.
Faulty or incorrect products
Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality and fit for purpose. If an item is faulty or incorrect, contact MDS promptly and we'll put it right.
Contact
MDS RETAIL LTD — 07442 341504 — send an enquiry.